CANCELLATION & RETURN POLICY
Technocart.com believes in satisfying every customer in nook and corner of the areas, and has therefore a liberal cancellation policy. Under this policy:
- Cancellations will be considered only if the request is made within 48 hours of placing an order.
- There is no cancellation of orders placed under the Same Day Delivery category.
- Order processing time may differ based on supplier location and customer’s delivery locations.
Order Cancellations By Technocart:
1. Non-Deliverable Locations
- Due to unavailability of courier services servicing particular pin-codes.
- Due to lockdown imposed on particular pin-codes.
- Fulfilment related issues due to unavoidable circumstances (Natural Disasters, Pandemic Situations etc.,)
2. Due to unavailability of stock
- Since products are dispatched from multiple suppliers all over India there might be a delay in fulfilment based on stock availability.
- Technocart is authorized to cancel orders placed by customers based on availability of stock. Customers will be notified regarding the order cancellation through mail.
- Technocart team will suggest for an alternate product for customers in case of unavailability of stock. Incase of unacceptance refund of order value will be initiated on customers request.
Return & Refund Policy:
There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at our Customer Service number @ +91-84477 12050
The return process of the product can be restricted depending on the nature and category of the product.
Conditions for return:
- Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
- Products/Items should be UNUSED.
- Products should be returned in their original packaging along with the original price tags, labels and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
We will process the refund after receipt of the product by Technocart.com or its business partner. Refund will be processed based on the mode of payment of the order
- Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
- Orders paid by net banking accounts will be credited back to bank account.
- For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.